Best Hospital Management
Software in Mumbai
For the nursing homes, maternity homes and mid-size hospitals that carry most of Mumbai's day-to-day care. OmniWorks HMS puts OPD tokens, admissions, lab, pharmacy and itemised billing on one cloud login, set up remotely in 3 days.
Mumbai Healthcare
HMS Software in Mumbai
Mumbai's care is spread across municipal hospitals and medical colleges, public charitable trust hospitals, large private and corporate hospitals, and a long tail of small nursing homes and maternity homes in the suburbs and the neighbouring corporations of Thane and Navi Mumbai. The big institutions usually run enterprise systems with in-house IT teams. The nursing homes and 15-to-50-bed hospitals often still run on a billing program, paper case sheets and a register at the front desk.
That second group is who OmniWorks is built for. A Mumbai nursing home owner typically wants three things from an HMS: a front desk that copes with a packed morning OPD, bills that match the tariff they are legally required to display, and claim paperwork that does not get lost between the ward, the lab and the insurance desk. Because the software runs in a browser, there is no server to buy and nothing to install, which matters when your hospital occupies two floors of a residential building.
We do not have an office or staff in Mumbai. Setup, data import, training and ongoing support are all done remotely by our team in Hyderabad, the same way we work with hospitals in 15 states.
Crowded OPD mornings
Suburban nursing homes see most of their patients in a few OPD hours. Patients book online, receive a token number at the counter and watch a queue display screen, so the waiting area stays calm and doctors see patients in order.
How the OPD token queue worksRates on the wall, matching bills
Maharashtra's 2021 Rules ask nursing homes to display their tariff. When your rate list lives in the HMS, every bill is itemised from the same rates, so what a patient pays matches what is displayed.
See what each plan includesCashless and scheme patients
Many Mumbai patients arrive with corporate cover or a scheme card. Admission notes, OT procedures, lab reports and bills sit on one record, so the insurance desk is not chasing paper files across departments.
TPA claim rejection guideOwners who are not always on site
A doctor-owner who also consults elsewhere can check the day's OPD count, bed occupancy and collections from a browser, without a server in the building. Data is hosted in India.
Cloud vs on-premise HMSAlready running in Maharashtra
Sunshine Hospital and Asian Multispeciality Hospital in Maharashtra run their daily operations on OmniWorks HMS. Across India, more than 100 hospitals use it, and we are rated 4.9 from 44 Google reviews.
Maharashtra Rules
Regulations for Hospitals in Maharashtra
Maharashtra has its own nursing home law. It is not on the Centre's list of states that adopted the Clinical Establishments Act, 2010. A Maharashtra Clinical Establishments (Registration and Regulation) Bill to replace the 1949 Act was introduced in 2026; until it is passed and notified, the 1949 Act and its Rules apply.
Maharashtra Nursing Homes Registration Act, 1949
Formerly the Bombay Nursing Homes Registration Act. Within a municipal corporation area, the local supervising authority is the Health Officer of that corporation, who can inspect the records a nursing home must keep. In Mumbai that is the Brihanmumbai Municipal Corporation; Thane and Navi Mumbai have their own corporations.
How the HMS helps: OPD and IPD records for every visit and admission are kept in the HMS and can be pulled up during an inspection.
2021 Amendment Rules: charter and charges on display
Under the Maharashtra Nursing Home Registration (Amendment) Rules, 2021, nursing homes must display the patients' rights charter, the treatment tariff, and the details of the local authority and grievance redressal cell. Schedule III of the Rules lists the charges to be displayed, and the Commissionerate of Health Services has told hospitals that displaying rates is mandatory.
How the HMS helps: The Billing module issues itemised bills, so each charge a patient pays is listed line by line against your rates.
Bio-medical waste authorisation
Hospitals need authorisation under the Bio-Medical Waste Management Rules, 2016 from the Maharashtra Pollution Control Board (MPCB).
How the HMS helps: The HMS does not keep waste logs; its Rooms & beds register gives you the current bed count the application asks for.
MJPJAY and Ayushman Bharat PM-JAY
Mahatma Jyotirao Phule Jan Arogya Yojana runs as one integrated scheme with AB PM-JAY from 1 July 2024. The State Health Assurance Society pays empanelled network hospitals directly.
How the HMS helps: IPD admissions, OT procedures, lab tests and itemised bills sit on one patient record, so the treatment details a claim needs are in one place.
A plain summary, not legal advice. OmniWorks HMS keeps records; it does not file registrations or certify compliance. Check current requirements with the authority named above.
Support for Mumbai Hospitals
- Implementation, data setup and staff training are done remotely by our team in Hyderabad.
- Support for as long as your plan is active, via call, WhatsApp, ticketing, in-app remote desktop and an AI chatbot for instant answers.
- We reply within one business day. Support hours are Monday to Saturday, 9:00 to 18:00 IST; Sundays are for emergency support only.
- Call +91-9966777629 or chat on WhatsApp, or use the contact form.
What a Mumbai Nursing Home Uses Daily
The core departments are on every plan; Radiology starts at Standard and Inventory at Premium.
Mumbai Pricing, No Metro Premium
A Bandra nursing home and a Nagpur clinic pay the same.
All plans include unlimited patients, free implementation and training. Radiology from Standard; Assets, Inventory & Vendors on Premium. Prices exclude 18% GST. See full plan comparison.
FAQs - HMS for Mumbai Hospitals
How much does hospital management software cost for a Mumbai nursing home?
Mumbai pays the same as every other city. Basic is ₹15,000 a year (OPD, IPD, billing, appointments, rooms, OT, lab and pharmacy), Standard is ₹25,000 (Everything in Basic + Radiology) and Premium is ₹35,000 (Everything in Standard + Assets, Inventory & Vendors). Add 18% GST. Implementation and staff training cost nothing extra on any plan.
Can a hospital in Mumbai, Thane or Navi Mumbai go live without an on-site visit?
Yes, and that is the only way we work outside Telangana and Andhra Pradesh. Our Hyderabad team configures your departments and rates, loads your doctor and patient lists, and trains your front desk, wards and accounts staff over video. Most hospitals go live in 3 days, and you get a 5-day risk-free trial.
Does the HMS register my nursing home under the Maharashtra Nursing Homes Registration Act?
No. Registration and renewal are applications you make to the Health Officer of your municipal corporation (BMC, Thane or Navi Mumbai). The HMS helps afterwards: it keeps the OPD and IPD records an inspecting officer may ask for and prints itemised bills that match the rates you display.
Can we bill MJPJAY and PM-JAY patients on OmniWorks HMS?
You can record and bill them. Pre-authorisation and claims for the integrated MJPJAY and AB PM-JAY scheme are submitted on the scheme's own portal by empanelled hospitals. OmniWorks keeps the admission, OT procedures, lab tests and itemised bill on one patient record so your scheme desk has the claim details ready.
Can patient reminders go out in Marathi?
Appointment and visit notifications go out by WhatsApp, SMS and email on every plan, and SMS text can be written in Marathi or Hindi. The HMS screens your staff use are in English.
What support does a Mumbai hospital get after go-live?
Remote support by call, WhatsApp, ticketing and remote desktop for as long as your plan is active, Monday to Saturday 9:00 to 18:00 IST, with emergency help on Sundays. We reply within one business day. We do not have staff based in Mumbai.
Explore OmniWorks HMS
HMS by type & feature
Book a Free Demo for Your
Mumbai Hospital
See OPD tokens, IPD, lab, pharmacy and billing on one login in a free demo. Go live in 3 days, backed by a 5-day risk-free trial.