OPD Management Software for Indian Hospitals and Clinics
OmniWorks OPD software gives every patient a token number, shows the live queue on a waiting-room screen and lets patients book their OPD slot online. Registration, consultation, prescriptions and OPD billing sit in the same hospital management system, from ₹15,000/year, live in 3 days.
What is OPD management software?
OPD management software runs a hospital's out-patient department: it registers patients, issues token numbers, shows the queue on a waiting-room screen, books appointments online, records the consultation and prescription, and bills the visit. OmniWorks HMS does all of this in one system, with OPD included in every plan from ₹15,000 per year.
OPD features in OmniWorks HMS
| Feature | What it does |
|---|---|
| Token numbers | Every patient gets a token at registration and is called in turn |
| Queue display screen | A TV or monitor in the waiting area shows the token being seen now |
| Online appointment booking | Patients book an OPD slot before they visit; walk-ins share the same schedule |
| ABHA at registration | Create or link the patient's ABHA at the front desk, at no extra cost |
| Consultation and prescription | The doctor sees earlier visits while writing the prescription |
| OPD billing | Consultation, lab and pharmacy charges on one GST bill |
| Reminders | Appointment reminders on WhatsApp, SMS or email, SMS in the local language |
What busy OPDs struggle with
A crowded waiting room and no visible queue
Patients crowd the reception desk asking "how long?" because nobody can see whose turn is next. Staff spend the morning answering the same question instead of registering patients, and doctors lose minutes between consultations.
Walk-ins and phone bookings clash
Appointments taken on the phone are written in a diary while walk-ins queue at the counter. Double bookings and idle gaps in the doctor's schedule are the result, and the busiest doctor runs an hour late by noon.
OPD records live on paper slips
Registration details, vitals, prescriptions and the OPD bill end up on separate slips. When the patient returns, or gets admitted, nobody can find the earlier visit quickly.
OPD billing is slow at the counter
Consultation fees, lab tests and pharmacy items are totalled by hand, so the payment counter becomes a second queue and small errors leak revenue every day.
How OmniWorks fits your workflow
Token numbers for every patient
Each patient gets a token at registration and is called in turn, so the order is fair and visible, and reception stops managing the queue by memory.
Queue display screen in the waiting area
A TV or monitor in the waiting room shows the token being seen now, so patients wait in their seats instead of crowding the doctor's door or the front desk.
Online OPD appointment booking
Patients book an OPD slot themselves before they visit, and booked appointments sit in the same schedule as walk-ins, so the doctor's day is planned instead of guessed.
Registration with ABHA, then consultation and prescriptions
Register the patient once, create or link their ABHA (Ayushman Bharat Health Account) at the desk, and the doctor sees the visit history while writing the prescription. ABDM features are included at no extra cost.
OPD billing and reminders on one system
Consultation, lab and pharmacy charges come together in one GST bill. Appointment reminders go out on WhatsApp, SMS or email on every plan, and SMS can be set up in the local language.
OPD and IPD in the same system
When an OPD patient is admitted, their record moves straight into IPD with no re-entry. OPD, IPD, billing, appointments, lab and pharmacy are all in the Basic plan.
Questions from busy OPDs
Does OmniWorks OPD software have a token and queue system?
Can patients book OPD appointments online?
How much does OPD management software cost?
How long does it take to start using the OPD module?
What is the difference between OPD and IPD?
Explore OmniWorks HMS
HMS by type & feature
Ready to see it for
your facility?
Book a free 30-minute demo tailored to your operations. Transparent pricing from ₹15,000/year, free implementation, and a 3-day go-live guarantee.